VOiP Support

The Canadian phone providers have maintained a stranglehold on business telephone solutions for decades. With the advent and popularity of VOiP services, you can now take back control of your phone services. Typical savings of 60% to 80% are possible and you retain control over your phone infrastructure. Create unique IVR flows so your callers can reach the right teams. Implement conference call solutions allowing you to achieve the ultimate in team communications all without additional costs.

Business Continuity

You've heard the statistics, that 80% of businesses go out of business within 2 yrs after a disaster. While that statistic may be exaggerated, no one wants to be part of the group that failed to plan. The key is to build a Business Continuity and Recovery strategy that will help make sure your business keeps operating after a major event. We can help you build this strategy, document the appropriate procedures, and most importantly, test it out to make sure that it will work.

Networking and Security

Do you worry your technology is holding you back? Do you have multiple locations and feel your team could be more productive if they all had access to the same resources? If your network, and more importantly your data, secure from outside threats? We can help you answer these questions. We can design a network that allows your team to share resources and communicate more effectively and more economically.

Project Consulting

We'll become an extension of your own team, developing and maintaining a technology strategy that aligns with your business goals. We'll provide you with solutions that not only address your immediate needs, but also ensure that your future needs remain in sight and allow you to grow.

What is privacy and why does it matter?

Privacy is about more than just protecting the personal information you may share through the use of our products and services, or when using our websites. Privacy is also about our obligation to use and disclose this information only for the purposes we’ve explained to you.

Your information allows us to provide you the best possible service and products. Beginning with your first interaction with us, and throughout your entire experience, we’re committed to your privacy.

How do we collect information?

We may collect information about you in writing, electronically or verbally, we may use this information to create a record of your instructions.

We ask you for only the information we need.

We only collect the information about you that we need for the purpose identified to you. Our files containing information about you are kept for the purpose of providing products and services that we believe are right for you.

We will never sell or rent your personal information!

Why we need the information.

Generally, we need to collect personal information to:

1) Understand your needs, the suitability of our products and services, and assess future needs through customer surveys, market research and analysis,

2) Continue to offer you and administer the full range of products and services that you have with us,

3) Identify you and implement risk management programs and procedures to protect against fraud, errors or misrepresentations, and

4) Meet regulatory or contractual requirements.

We will obtain your permission.

We collect, use or disclose your personal information with your permission for the purpose identified, or as allowed or required under the law.

Your permission may be expressed in writing or be implied and you may give it to us verbally, electronically, or through your authorized representative.

You may withdraw your permission to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice. However, without your permission we may not be able to provide you with the products or services you requested.

You have a choice.

We will occasionally inform you of other products and services that we believe meet your changing needs. If you do not wish to receive these offers, let us know by emailing us at [email protected]. If you ask us to remove your contact information from our marketing records, we will do this in a timely fashion.

We will limit how long we keep information.

We will keep your personal information as long as legally or operationally necessary.

We are responsible for your information.

We are responsible for all personal information in our possession, including information transferred to a third party service provider or agent, so that we can provide you with a product or service. In some instances our employees, service providers, agents and any of their service providers, may be located in other provinces or jurisdictions outside Canada, and your personal information may be subject to the laws of those provinces and foreign jurisdictions. All such persons, whether or not they are located in Canada, are required to protect the confidentiality of your personal information in a manner that is consistent with our privacy policy and practices.

How we protect information.

Access to your personal information is restricted to those of JPSL Consulting employees, agents and authorized service providers who need it to do their jobs.

We have developed and continue to enhance security procedures to safeguard and protect personal information against loss, theft, unauthorized disclosure, copying, and unauthorized use or modification. We maintain appropriate safeguards and security procedures that reflect the types of documents, including electronic or paper records, organizational measures including security clearances and limiting access on a "need-to-know" basis, and technological measures such as the use of passwords and encryption.

Your rights.

You have the right to ask in writing whether we hold any personal information about you, to see that information, and how we collect, use or disclose your personal information. We may not be able to provide you with all the information you request, depending on the circumstances, and there may be a charge for any copy of personal information requested.

How to request an update or correction.

If you believe any of the information we have collected about you is incorrect or incomplete, you have the right to ask us to change it, or you may contact us to update your personal information in our records. If you show that your personal information is inaccurate or incomplete, we will make the necessary changes as appropriate.

For more information and how to contact us.

If you have any questions about our Privacy Policy, or to obtain information about our privacy practices, please contact us by sending a written request by e-mail to [email protected], or you can also contact us at 905-321-3670.